It's that time of year again, when the leaves change colour, the chill of winter enters the air, and filthy rotten maggots go back to school. Or at least that's what they tell me is happening, because this time of year sees the release of the newest edition of the NHL series from EA Sports and the outside world ceases to exist. With my ascension a few years ago (at least, I thought it was an ascension) into the world of PC gaming, which I was always told was better than console, I was looking forward to the new treats that would surely be offered by EA. Turns out, EA is not interested in treats. It's interested in producing games that suck for PC. Last year, EA made a big fuss over NHL '07 having a totally re-designed shooting system that would compliment its improved deking system, all of which would appear in brilliant detail thanks to the Hot Sexy New Graphics chip. Great! Except none of that was available on the PC version, only on the XBOX 360 and PS3. Weak. It was essentially the same game as the year before, with some roster updates and a new interface. Very weak indeed as my hard-earned money (well, earned anyway) went down the drain.
This year, not willing to shell out more cash for a product that was the same as one I'd put hundreds of hours into already (Oh, I still played it. Lots of it), I did some research to see if NHL '08 for PC was actually going to be any different. At www.easports.com, I read up on the NHL '08 PC forums to get an idea of what kind of game to expect, and the posts were enlightening. Turns out that once again, the game is the same as the year before with none of the thrilling new features that have made NHL '08 for XBOX 360/PS3 a very well-received game. So yeah, disappointment again.
The interesting thing about reading the posts, and the whole reason behind writing about it, was the emotion involved. People felt like they "just got slapped in the face" and blamed EA for being "consumed by corporate greed and continue to belch out crap after crap worth of game" and "would never buy an EA game ever again." Such a personal insult to their Nerdsmanship! Imagine, an company not providing a flawless simulation into which nerds can disappear and pretend they'd never chosen school over a sure-fire NHL career, which, in their minds, seems more and more likely as their years go by. These types of comments were everywhere, not just in the PC section. Complaints about all kinds of features that gamers didn't like. It's possible, just possible, that gamers can be a little subjective when it comes to evaluating the value of their Nerdplay. The new features that have been added to EA hockey games (presumably EA makes other sports games, and maybe even non-sports games as well, so this may be true of them as well. Still, those are all unconfirmed rumours, especially that they make a football game called Madden something. Football video games! Lewd, crude, sagacious, OUTRAGEOUS!) each year are sometimes a waste of time, such as Euro league teams the last bunch of years, and some times welcome, such as the impressive evolution of player instincts and AI on special teams. Obviously each player has their own preference, hence EA's increase in customization within the game (puck friction, penalty severity, game speed, etc.). My opinion was always that the games have gotten gradually better each year, with some cool new features added in each time yet perplexingly finding features that were welcomed in past year now missing. Some versions have suffered from just lack of common sense, like not telling the user when their injured players would return, or just awkward interface where the info you need all the time isn't immediately available. Really, until the last few years, the improvements were steady and reliable.
Back to the comments. The degree to which many posts were expressing anger and outrage over EA putting out a sub-standard weren't just surprising in that they were angry and disappointed, it was that they felt cheated out of something they felt they were entitled to, that something they were expecting was not gratified. It's rare to find that degree of customer response in regards to an entertainment product; it's similar to movie versions of beloved books or comics that take liberties with the plot and characters. Yet in most cases, if a customer doesn't get the product they want or expected, they simply go to another company and buy another version. It's reasonable to expect that Earl's obey all the Foodsafe laws, yet if you got sick after eating there you wouldn't rail away about what an injustice it was and how you were let down how the state of society is declining and nobody cares anymore and kids wear their pants too low and today's music sucks and is too loud and you want to get what pierced I don't think so you're not going out wearing that go to your room and change I swear that girl has a real attitude problem she gets it from your side of the family you know. No, you wouldn't say that. You'd bitch and complain about it, but ultimately you'd just avoid eating there and go elsewhere. There's a difference between This Product Sucks And I'm Disappointed and This Product Sucks, How DARE They! That's how the market works, the best products and services survive since if they don't appease customers, they're out of business. With entertainment, in this case EA Sports, the types of features that characterize a good or bad product are subject to the whims of an enormously varied customer base. That base runs the gamut of beginning players who can't find A and B to veteran players of the franchise that notice each addition and tweak from version to version. What makes the game "fun" is totally dependant on the player, hence the necessity to focus on variability within the game itself so that players can set it how they want it.
Back to the comments, again. I was bummed that the PC version wasn't going to contain any Hot Sexy New Features, but I didn't feel like EA owed it to me to do so. Probably most people felt the same way, that it's disappointing that EA chose to ignore it's PC customer base that, according to their own polls on their own website, occupies 45% of their total game sales. It's their loss, we just won't buy it. Once again though, we'll have to resort to other means to play out our sporting fantasies on PC...










